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FAQ's

Tamilahh connects customers with trusted service providers through a simple request and quotation system.
Below are some common questions about how the platform works.

For Customers
1. How do I post a service request?
You can post your requirement by selecting the service category, location, and providing details about the service you need. Once submitted, your request will be sent to multiple service providers.
2. Can I receive multiple quotations?
Yes. After posting your request, service providers related to your category can submit their quotations. This allows you to compare different offers before choosing the best provider.
3. Can I choose my preferred suppliers?
Yes. You can choose whether to receive quotations from Tamil suppliers only or all available suppliers on the platform.
4. Is there a fee for posting a request?
Posting a service request on Tamilahh is simple and designed to help you find the best service providers quickly. Any applicable charges or service terms will be clearly shown on the platform.
5. What types of services can I find?
Tamilahh supports many service categories including:
  • Event & Wedding Services
  • Transport Services
  • Business & Professional Services
  • Commercial Services
  • Home & Personal Services
New categories will continue to be added as the platform grows.
For Service Providers
1. How can I join Tamilahh as a service provider?
You can create an account and register your business profile. After listing your services, you can start receiving service requests from customers.
2. How do I receive service requests?
When customers post requests in categories related to your services, you will receive notifications and can submit quotations for those requests.
3. How do I send quotations to customers?
Service providers can review request details and submit a quotation through the platform with pricing and service information.
4. Is there a cost to become a service provider?
Businesses can register and create their profiles on the platform. Any subscription or premium features will be clearly explained during registration.
5. How can I attract more customers on Tamilahh?
To increase your chances of receiving more enquiries:
  • Complete your business profile
  • Clearly list your services
  • Respond quickly to requests
  • Provide competitive quotations
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Privacy Policy

Welcome to Refrixo. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and protect your data when you use our website and services.

1. Definitions

  • "Platform" refers to the Refrixo website and any related applications or services.

  • "User" refers to anyone who accesses or uses our services, whether as a customer (employer) or service provider (freelancer).

  • "Services" refers to the platform features for hiring or offering commercial refrigeration and shop fitting services.

1.1 Provision of Access

We collect basic personal details (such as name, email address, contact number) when you sign up. These details are used to provide access to our platform and match customers with relevant service providers.

1.2 Documentation License

Content submitted by freelancers (e.g., service listings, portfolio items, certifications) remains the property of the user. By uploading such materials, you grant us a non-exclusive right to display this content on the platform.

1.3 Use Restrictions

You may not use our platform to:

  • Post misleading or fraudulent service information

  • Violate the privacy of others

  • Interfere with platform functionality or security

Accounts violating our terms may be suspended or terminated.

1.4 Reservation of Rights

We reserve the right to:

  • Modify, suspend, or discontinue any part of the platform at any time

  • Review content and remove it if it violates our terms or policies

  • Update this policy as required by law or platform improvements

2. Support

If you need help with your account, service transactions, or reporting abuse, you can reach our support team via:

📧 Email: info@getmyquote.co.uk
📞 Phone: [your-phone-number]

We aim to respond to all queries within 48 hours.

3. Fees and Taxes

  • Service providers may be charged a commission per completed job.

  • Customers will see the full cost of a service before confirming a booking.

  • All users are responsible for any applicable local taxes related to their transactions.

We may collect payment information through secure third-party processors and do not store full credit card data on our servers.

4. Data Security

  • We use industry-standard encryption and security protocols to protect your personal information. Access to sensitive data is restricted to authorized personnel only.

5. Your Rights

  • Depending on your location, you may have the right to:

    • Access the data we store about you

    • Request data correction or deletion

    • Withdraw consent for marketing communications at any time

    To exercise any of these rights, contact us via email.

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