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Privacy Policy

At Tamilahh, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our service marketplace platform.

 

Tamilahh connects customers with service providers by allowing users to post service requirements and receive quotations from businesses. This policy explains how information is handled during that process.

 

By accessing or using Tamilahh, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information

When you create an account, post a service request, or register as a service provider, we may collect information such as:

  • Full name

  • Email address

  • Phone number

  • Account login details

  • Business profile information (for service providers)

  • Service request details submitted by customers

  • Communication between customers and service providers

This information helps us connect users with relevant service providers on the platform.

 

Usage Information

We may automatically collect certain technical information when you use the Tamilahh website, including:

  • IP address

  • Browser type and device information

  • Pages visited on the platform

  • Date and time of access

  • Cookies and similar tracking technologies

This information helps us improve the performance and usability of the platform.

2. How We Use Your Information

Tamilahh uses collected information to:

  • Create and manage user accounts

  • Allow customers to post service requests

  • Connect service requests with relevant service providers

  • Allow service providers to submit quotations

  • Facilitate communication between customers and service providers

  • Improve platform functionality and user experience

  • Send important notifications and updates

  • Maintain platform security and prevent misuse

3. Sharing of Information

Tamilahh does not sell or rent personal information to third parties.

However, certain information may be shared in the following situations:

  • With service providers when customers post service requests

  • With customers when service providers submit quotations

  • With trusted service partners who help operate the platform

  • When required by law or legal authorities

  • To protect the safety and security of users and the platform

Only the necessary information required to connect customers and service providers will be shared.

4. Data Security

Tamilahh takes reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

 

While we strive to protect user data, no online platform can guarantee complete security. Users are responsible for maintaining the confidentiality of their account login details.

5. Cookies and Tracking Technologies

Tamilahh may use cookies and similar technologies to:

  • Improve website performance

  • Analyze user behavior on the platform

  • Enhance user experience

Users can disable cookies through their browser settings, although some features of the platform may not function properly.

6. Third-Party Links

The Tamilahh website may contain links to external websites or services. Tamilahh is not responsible for the privacy policies or practices of those third-party websites.

 

Users are encouraged to review the privacy policies of any external websites they visit.

7. Your Privacy Rights

Users have the right to:

  • Access their personal information

  • Update or correct account information

  • Request deletion of their account

  • Contact us regarding privacy concerns

Requests related to personal data can be made by contacting our support team.

8. Changes to This Privacy Policy

Tamilahh may update this Privacy Policy from time to time to reflect changes in platform features, legal requirements, or privacy practices.

 

Any updates will be published on this page, and users are encouraged to review the policy periodically.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email: info@tamilahh.com

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Privacy Policy

Welcome to Refrixo. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and protect your data when you use our website and services.

1. Definitions

  • "Platform" refers to the Refrixo website and any related applications or services.

  • "User" refers to anyone who accesses or uses our services, whether as a customer (employer) or service provider (freelancer).

  • "Services" refers to the platform features for hiring or offering commercial refrigeration and shop fitting services.

1.1 Provision of Access

We collect basic personal details (such as name, email address, contact number) when you sign up. These details are used to provide access to our platform and match customers with relevant service providers.

1.2 Documentation License

Content submitted by freelancers (e.g., service listings, portfolio items, certifications) remains the property of the user. By uploading such materials, you grant us a non-exclusive right to display this content on the platform.

1.3 Use Restrictions

You may not use our platform to:

  • Post misleading or fraudulent service information

  • Violate the privacy of others

  • Interfere with platform functionality or security

Accounts violating our terms may be suspended or terminated.

1.4 Reservation of Rights

We reserve the right to:

  • Modify, suspend, or discontinue any part of the platform at any time

  • Review content and remove it if it violates our terms or policies

  • Update this policy as required by law or platform improvements

2. Support

If you need help with your account, service transactions, or reporting abuse, you can reach our support team via:

📧 Email: info@getmyquote.co.uk
📞 Phone: [your-phone-number]

We aim to respond to all queries within 48 hours.

3. Fees and Taxes

  • Service providers may be charged a commission per completed job.

  • Customers will see the full cost of a service before confirming a booking.

  • All users are responsible for any applicable local taxes related to their transactions.

We may collect payment information through secure third-party processors and do not store full credit card data on our servers.

4. Data Security

  • We use industry-standard encryption and security protocols to protect your personal information. Access to sensitive data is restricted to authorized personnel only.

5. Your Rights

  • Depending on your location, you may have the right to:

    • Access the data we store about you

    • Request data correction or deletion

    • Withdraw consent for marketing communications at any time

    To exercise any of these rights, contact us via email.

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